English Ninjas is an online one-to-one English speaking practice platform for English learners. We provide 24/7 live sessions with native speaking tutors. Since our launch in 2016, more than 240,000 student applied English Ninjas in order to speak English fluently. We are looking for teammates who will share our fast-growing start-up culture.
We are seeking a Customer Success Associate to join our team and help us achieve our ambitious goals for our business.
As a Customer Success Associate, you will be a critical part of English Ninjas team, responsible for supporting day-to-day activities of English Ninjas users. The Associate position represents a growth opportunity within English Ninjas organization, with exposure to both sales and marketing activities.
An Ideal Candidate will have an interest in online education, language learning, and Software-as-a-Service (Saas) products. You must also be comfortable working in a fast-paced, dynamic environment on a range of different tasks associated with making our customers successful.
* have outstanding written communication skills in English and Turkish
* have great empathy
* are successful finding proactive solutions
* are a good listener and a persuasive person
* are a great team member and good at fitting in
* are self-disciplined and a passionate professional
* are effective and accountable to use your time
* Experience in customer success, customer service, customer support or sales
Job Type: Full-Time / Part-Time / Intern
Work Hours: Flexible
* İstanbul (Required)
* You can work from home or our office in Maltepe, Istanbul.
İşin Yapılacağı Konum: İSTANBUL
Görevin Başlangıç Tarihi: 23-12-2019
Görevin Bitiş Tarihi: 30-06-2020